PAYMENTS & ORDERS
Subscriptions
Refill system
Exfoliator: Unscrew the cap from the base and remove the empty insert by holding its top rim and pulling out until a subtle click is heard. Insert the Refill and push down until another click is heard. Once assembled, pull the foil seal straight back to keep the jar secure in the base. Screw the cap back into the base and use as directed.
Toner: Unscrew the outer cap and remove the empty insert by holding the neck of the bottle and the bottom of the outer case while pulling until a subtle click is heard. Once removed, unscrew the cap from the Toner and insert the Refill by lining up the logos and slowly sliding it into the outer case. Once in place, put the outer cap back on and use as directed.
Hyaluronic Acid Serum: Remove the outer cap and take out the empty insert by holding the pump's base and pulling until a subtle click is heard. Line up the logos and insert the Refill by holding the pump's base and sliding it into the outer case. Once in place, put the outer cap back on and use as directed.
Vitamin C8 Serum: Remove the outer cap and take out the empty insert by holding the pump's base and pulling until a subtle click is heard. Line up the logos and insert the Refill by holding the pump's base and sliding it into the outer case. Once in place, put the outer cap back on and use as directed.
Face Cream: Unscrew the cap from the base and remove the empty insert by holding its top rim and pulling out until a subtle click is heard. Insert the Refill and push down until another click is heard. Once assembled, pull the foil seal straight back to keep the jar secure in the base. Screw the cap back into the base and use as directed.
Eye Cream: Unscrew the cap from the base and remove the empty insert by holding its top rim and pulling out until a subtle click is heard. Insert the Refill and push down until another click is heard. Once assembled, pull the foil seal straight back to keep the jar secure in the base. Screw the cap back into the base and use as directed.
Oil Drops: Remove the outer cap and take out the empty insert by holding the pump's base and pulling until a subtle click is heard. Line up the logos and insert the Refill by holding the pump's base and sliding it into the outer case. Once in place, put the outer cap back on and use as directed.
Night Oil: Remove the outer cap and take out the empty insert by holding the pump's base and pulling until a subtle click is heard. Line up the logos and insert the Refill by holding the pump's base and sliding it into the outer case. Once in place, put the outer cap back on and use as directed.
product questions
Shipping
For delivery by Tuesday, December 24th, see our current shipping deadlines below.
ORDER BY 11:59 PM PST
12/9: Last day for US Ground Shipping
12/16: Last day for US Express Shipping
12/10: Last day for Express Int’l Shipping
DIGITAL GIFT CARDS
Digital Gift Cards have the following delivery options:
Same-Day Delivery: your gift card is delivered to your recipient’s email approximately 10 minutes after purchase.
Future Scheduled Delivery: you can schedule a gift card to be delivered to your recipient’s email. Future scheduled gift cards are delivered to the recipient at 6 AM Eastern Time.
You can also have the gift card delivered to your own email if you’d like to print and hand it off to your recipient yourself.